In a website, go to service.stonybrook.If, when updating Zoom, you receive an error message that the updates are disabled, create a ticket for assistance updating Zoom:.If prompted to update Zoom, follow the prompts to do so.Close all apps you’re not using: press Option-Command-Esc to launch the Force Quit menu and quit unused programs. (For some, but not all, Zoom updates, the zoom app will show a banner that A new version is available! Update at the top. Here’s what to do if your Mac is slow during calls or if Zoom is not responding: Make sure you are running the latest version of macOS: go to Apple menu > System Settings > General > Software Update. Click your picture/initials in the top right corner, and click Check for Updates.Once the Zoom app opens, sign into the Zoom app, with SSO/NetID (or sign out and back in to be sure you're signed in with SSO).Find in your apps list and double click the icon to start the app. In the new window, click Applications.Right-click on the icon, then click New Finder Window.Scroll to the apps until you see Zoom, then click Start Zoom.
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